111 is on its way to Burton on Trent – find out more and get involved

People can find out about the new NHS 111 service that will help them get medical care and advice from local services quickly in the Burton and Uttoxeter areas.

111 is part of overhaul to the urgent care system to make sure they get the best right care, from the right people in the right place.

English: NHS logo

The new number is designed to be easy to remember – as easy as 999 – and will work alongside the instantly recognisable emergency service.

Burton GP, Dr Charles Pidsley of East Staffordshire Clinical Commissioning Group (CCG) said: “111 will improve people’s access to urgent healthcare. It will also help the delivery of NHS services as it will quickly direct people to the most appropriate place. 111 will be a free call away from any mobile phone or landline.

“We think it will soon become as familiar as 999, but it will be far more relevant to most people who have urgent healthcare concerns. It will really help people get the most appropriate help.”

The service will be staffed by fully trained advisers supported by experienced nurses. They will ask questions to assess symptoms, and then give the healthcare advice or refer people straightaway to the local service that can help them best. That could be an out-of-hours doctor, a community nurse, an emergency dentist or a late-opening chemist.

The service works alongside the 999 emergency service and will be able to dispatch and ambulance without delay if needed.

Events will start at 5.30pm for 6pm with a light buffet available. The exception is the meeting on February 8 which runs for 10am until noon.

Several events are so far planned across Staffordshire: The local ones are:

Tues March 5              King Edward VI Leisure Centre          Lichfield           WS14 9DE

Thur March 7             Town Hall                                            Burton             DE14 2EB

More events will be announced soon. Organisations can request an event is held specially for them if there is enough demand.

Dr Pidsley said: “People will be able to ask questions, receive information and give feedback on 111.”

To find our more or book your place, please contact Amanda Harvey on 0845 602 6772 ext 8082 or email amanda.harvey@staffordshirecss.nhs.uk providing your name, organisation or group if relevant and contact details.

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