What you need is an expert on hand who can diagnose the problem, explain it in a clear, understandable way and resolve it as quickly as possible. At PC Problem we offer you this kind of expert computer support in your own home.
With 18 years of experience, we can help you get the most out of your PC by keeping it up to date with the latest advances in technology and solving any technical problems you may encounter. We remove the complexity and worry, so that you can concentrate on enjoying all of the benefits that your computer offers. Our quick response, reliable service and honest, transparent pricing mean with PC problem, you can be sure of the perfect solution every time.
Our Area : Staffordshire / Derbyshire including Alrewas, Ashby de la Zouch, Barton under Needwood, Branston, Burton-on-Trent, Cannock, Derby, Fradley, Horninglow, Lichfield, Measham, Nuneaton, Stapenhill, Stretton, Sutton Coldfield, Swadlincote, Tamworth, Tutbury, Willington, Winshill, Woodville.
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Computer Maintenance & Repair
Computers and their associated equipment, just like any other appliances, can go wrong and cause serious hold-ups for your business.
But PC Problem has the solution - a 24/7 monitoring system, whereby we are your ‘silent partner’. We work consistently on your behalf - even when you are asleep - to monitor your systems and ensure that any glitches are noticed straightaway and solved, helping you to carry on as normal.
With 18 years’ experience we know what to look for and how to sort it. There is no call out fee and if the problem is beyond repair we do not charge. We try to give customers a quotation beforehand but this is not always possible.
This high quality service covers you:
anti-virus and spam e-mail systems
disk space and back-up files
internet service provider connections
network devices such as routers and printers
We can supply and install new hardware at the most competitive rates, and also install upgrades that you have bought yourself, all done on-site to save you time, trouble and money.
We are happy to give free advice over the phone and are setting up a free online forum where people can seek help. <more info click here>
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Internet & Networking
Sharing information between employees is key to the success and smooth running of a business. This means that a number of desktop computers use the same internet connection at the same time, share printers, and people share documents and send e-mails other to each other.
Inevitably, such a complex arrangement with sensitive electrical equipment can lead to the odd breakdown which, in turn, can lead to disruption and lost business.
PC Problems can play a leading part in making sure that all employees perform as well as possible at their workstations by making best use of the equipment and facilities through regular monitoring and checking.
This can include:
Diagnosing connection problems to your broadband service
Making sure that the wireless system is protected so as to stop outsiders gaining access to your network and using your service free
Routine checks on your vital cabling as well as to your hardware and software
Sound professional advice backed by experience and skills to make sure your system is up and running efficiently again after a problem.
PC Problems is a small to medium business partner of the leading Cisco brand which offers confidence in knowing that you receive high quality service. <more info click here>
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Computer Support Services
Information stored on your computer is vital both for your company and, most importantly, your clients who may need it for the day to day running of their businesses.
So it is paramount that data you hold is secure but also easily recoverable, and the consequences of problems in this area are dire. Indeed, figures from an analyst firm show that a high number of businesses close down in a couple of years if data is not recovered quickly.
The Data Protection Act, Her Majesty’s Revenue and Customs and other organisations all require that information held is both secure and retrievable. Other regulatory bodies also impose demands on keeping information.
Companies are at risk from problems such as faulty hard drives, viruses (when all-important anti-virus software is not installed), tampering by employees when a user has deleted some files, or when software which has been upgraded has corrupted files.
PC Problems has an offsite backup system which has a reliable way of providing security and recovering information, giving you and your clients peace of mind.
This system is:
always available via telephone or the internet
there to protect information held at a number of locations
readily on-hand for a fixed monthly fee, with no hidden extras.
Using PC Problems expertise to support your IT systems stops you feeling vulnerable because you are not comfortable with technology but need it for your business to operate and prosper.
And with protection from PC Problems you are shielded against a blame culture of people accusing others because somewhere something has gone wrong. <more info click here>
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PAT Testing
Health and safety may be a bureaucratic joke in some people’s minds, but it is not a laughing matter.
And PAT, or portable appliance testing, is an integral and important part of any health and safety policy.
Official figures show that 25 per cent of all reportable electrical accidents involve portable appliances.
According to the National Association of Professional Inspectors and Testers these are defined as an electrical item which can be or is intended to be moved while connected to an electrical supply.
This can include everything from a toaster and a hair dryer to IT equipment such as computers, mail-processing machines, and photocopiers.
Regulations place a legal responsibility in employees and self-employed people to take reasonable practical steps to ensure that using such equipment ensures no danger.
Effectively, this requires a systematic and regular programme of maintenance, inspection and testing of appliances. In addition, this is something that insurance companies may also insist upon.
Apart from the obvious dangers, it is worth bearing in mind that a computer can be corrupted if the wrong voltage is used; this could cause problems with the data you hold.
PC Problems specialise in testing your computer and other office equipment to keep your business on track.
And to make sure that nobody goes hungry they can also test your toaster! <more info click here>
